Emergency Support · Tampa, Florida
Truck Down? Call Us First.
When a refuse truck stops working, the first call should be to RDK. We'll walk through what's happening, help arrange a short-term rental to keep your routes moving, and discuss repair options. Talking it through is always the right first step.
Call. Rent. Roll.
Keep Your Routes Running
Need A Rental While Yours Is Down?
The fastest way to keep your operation moving when a truck is out of service is to put a rental on the route while yours gets repaired. RDK maintains a rental fleet specifically for this — daily, weekly, and monthly availability across front loaders, rear loaders, and roll-off trucks.
All Major Body Types
Front loaders, rear loaders, and roll-off trucks available depending on current inventory. Specs and capacities to match standard refuse routes.
Flexible Terms
Daily, weekly, and monthly rates depending on how long you need coverage. Short-term emergency rentals through full multi-month bridges.
Tampa Bay Delivery
Pickup at our Tampa facility or delivery in the Tampa Bay area. Trucks come maintained, inspection-ready, and route-prepared.
When We're Available
Emergency Line Hours
Our emergency line is staffed seven days a week, including holidays. After 8 PM, leave a voicemail or submit the form below.
(813) 241-0711
After 8 PM, leave a voicemail or submit the service inquiry form. We monitor messages overnight and respond first thing the next morning.
Yes, We Do Offer Emergency Service
RDK does perform emergency repair service in our Tampa shop when capacity allows. Our service department is in high demand, so emergency bookings are by appointment and based on availability.
The right first step is always to call. We can talk through what's happening with your truck, give you an honest answer about whether we have the bay time, and discuss alternatives — including the rental program above and parts sourcing for your own shop.
Can't Reach Us By Phone?
Submit A Service Inquiry
Fill out this form and our team will respond as quickly as we can. For immediate situations, call (813) 241-0711 — answered until 8 PM every day.
Service Inquiry
We Monitor This Form
For the fastest response, call us directly. The form is monitored during business hours and overnight for critical situations.
Common Questions
FAQ
What should I do when a truck breaks down?
Call the emergency line at (813) 241-0711 first. We can talk through what's happening, discuss whether a rental can keep your routes running while you handle the repair, and let you know honestly if our shop has capacity for the work.
Do you have rental trucks available right now?
Rental availability changes daily. RDK maintains a rental fleet specifically for this scenario — front loaders, rear loaders, and roll-off trucks. Call to confirm what's currently available; rental inventory turns over fast.
Learn more on the rental program page.
What if I need help after 8 PM or on a holiday?
The emergency line is staffed until 8 PM Eastern, 7 days a week, including holidays. After 8 PM, leave a voicemail or submit the service inquiry form on this page. We monitor messages overnight and respond first thing the next morning.
How do you bill for emergency service?
When we are able to take on emergency service work, it's billed at our standard service rates — we don't charge "emergency premiums" for fast response. Parts and any third-party coordination are billed separately. For existing fleet customers we have on file, we can typically work on net-30 invoice terms; new customers may be asked for a credit card authorization or deposit before service.
Specifics will be confirmed when you call.
Truck Down?
Get A Rental, Keep Your Routes Running
The fastest way to recover from a truck breakdown is usually a rental — not a wait list for repair. Call to check availability and we'll get you a unit that can hit the road while yours is being worked on.